Refund Policy for Push Disposable Products
At Push Disposables, we are committed to providing our customers with high-quality products and ensuring your satisfaction. If for any reason you are not fully satisfied with your purchase, please review our comprehensive refund policy below.
1. Eligibility for Refunds
We accept refund requests under the following conditions:
Defective or Damaged Products: If your Push Disposable product is defective or arrives damaged, you are eligible for a full refund or replacement. Please contact us within 14 days of receiving your order with clear photographic evidence of the defect or damage.
Incorrect Products: If we send you the wrong item, we will happily refund the cost or exchange the product. We ask that you notify us within 14 days of receiving the incorrect product.
Unopened and Unused Products: If you change your mind after placing your order and the product is unopened, unused, and in its original packaging, you can return it for a refund within 14 days of receipt. The return shipping cost will be the responsibility of the customer.
2. Non-Refundable Items
The following items are not eligible for a refund:
Opened or used products (for health and safety reasons)
Products that have been altered or tampered with
Sale items or promotional items (unless otherwise stated)
3. Refund Process
To request a refund, please follow these simple steps:
Contact Us: Reach out to our customer service team via email or our website contact form with your order details, including your order number, photos (if applicable), and a description of the issue.
Review and Approval: Once we receive your request, our team will review your claim. If the refund is approved, we will process it within 7–10 business days. Refunds will be issued to the original payment method.
Return of Products: For returns, we may ask you to ship the product back to us. We will provide the return instructions, and you will be responsible for return shipping costs unless the return is due to a defect or error on our part.
4. Shipping Information
We proudly offer international shipping, including to Europe, so our European customers can enjoy our high-quality Push Disposable products. Please note that international shipping times may vary depending on your location and local customs.
Shipping Time: For European orders, shipping typically takes between 5–15 business days, depending on your country and the shipping method selected. Customs delays may affect delivery times.
Shipping Costs: Shipping costs for European orders will be calculated at checkout based on your location and the size of your order.